What are your hours?
We are open Monday – Saturday from 7am to 5pm. Our delivery routes begin around 12pm and end around 5pm, so expect your order to be delivered within that time frame.
When will my pick-up order be ready?
Orders placed before 12am will be delivered next day between noon and 4pm
Where do I pick-up my order?
Orders are available for pick-up at 6785 Enterprise, Douglas MI 49406. When you arrive please call us at (269) 455-5605 and someone will bring your order to your vehicle.
How far does Uncommon Grocers make deliveries?
We deliver within a 20 mile radius of Saugatuck, Michigan.
When will I receive a refund for cancelled/out-of-stock items?
Refunds are given as soon as possible, usually the same day we are notified. Expect your refund to be reflected on your bank statement within a couple of days. If not please call us at (269) 455-5605
If an items is out of stock, how soon will you get it back-in-stock?
Expect out-of-stock items to return within one week.
What forms of payment are accepted?
We accept all major credit cards in including American Express.
Do you offer online promotions/featured discounts?
We are working on including referral codes to share with friends and families. Subscribe to our mailing list to stay updated about new items and promotions.
When do I need show I.D. when ordering alcohol?
Upon delivery we will ask you to present a valid I.D. that corresponds to the name on the order confirmation. We will record your name and drivers license number for our records. We will not share your information with anyone. We only use this for our records.
Is there a deposit on alcohol?
Yes, the deposit on alcohol is already factored into the price.